The Zero Phuket – PDPA Privacy Notice & Terms
Effective Date: 27.08.2025
Company: Zero Developments Co., Ltd. (“The Zero Phuket”, “we”, “our”, “us”)
Address: 124/6 Bangtao Place, Choeng Tale, Phuket, Thailand
Contact: info@thezerophuket.com
- Purpose of This Notice
This Privacy Notice explains how The Zero Phuket collects, uses, stores, and protects your personal data in accordance with the Personal Data Protection Act B.E. 2562 (2019) of Thailand (“PDPA”). By interacting with us (online, offline, or through third-party platforms), you consent to the practices described in this document.
- Personal Data We Collect
We may collect the following categories of personal data:
Identification Data: Name, nationality, date of birth, passport or ID number.
Contact Data: Phone number, email address, residential/mailing address.
Financial & Transaction Data: Bank account details, payment history, proof of funds.
Property Purchase Data: Unit reservations, contracts, ownership status.
Marketing & Communication Data: Preferences, inquiries, responses to campaigns.
Digital Data: IP address, device information, website usage (cookies, analytics).
- How We Use Your Data
We use your personal data for the following purposes:
Property Sales & Services: To process reservations, contracts, payments, and ownership registration.
Customer Relationship: To answer inquiries, provide after-sales service, and handle complaints.
Legal & Compliance: To comply with Thai laws, anti-money laundering checks, and government regulations.
Marketing & Events: To send you updates, promotions, invitations to launches or Zero Club activities.
Security: To safeguard against fraud, disputes, or misuse.
We will only process your data where there is a legal basis under PDPA, such as consent, contract necessity, legal obligation, vital interest, or legitimate interest.
- Sharing of Data
We may share your personal data with:
Business Partners & Agents: Real estate agencies, sales representatives, and referral partners.
Service Providers: CRM platforms, marketing platforms, IT/cloud providers.
Government Authorities: Land Office, Revenue Department, banks, or regulators, as required by law.
Group Companies: Other entities under Zero Developments for administrative purposes.
We do not sell your data to third parties.
- Cross-Border Transfers
If your personal data is transferred outside Thailand (e.g., to cloud servers, email providers, or partners abroad), we will ensure that appropriate safeguards are in place in accordance with the PDPA requirements.
- Data Retention
We will retain your data only for as long as necessary to fulfil the purposes above and as required by Thai law (for example, property and tax records may be retained for up to 10 years). After that, we will securely delete or anonymise your data.
- Your Rights under PDPA
You have the following rights (subject to PDPA exceptions):
Access: Request a copy of your data.
Correction: Request corrections of inaccurate data.
Deletion: Request the erasure of your data when it is no longer needed.
Restriction: Request suspension of data processing.
Portability: Request the transfer of your data to another provider.
Withdrawal of Consent: Withdraw consent at any time (does not affect prior processing).
Objection: Object to specific processing (e.g., direct marketing).
Requests can be made via vid@thezerophuket.com. We will respond within the timeframe set by law.
- Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no system is 100% secure, and we cannot guarantee absolute protection.
- Cookies & Online Tracking
Our website may use cookies and analytics tools to enhance user experience and measure performance. You may control cookies through your browser settings. For marketing, we may use remarketing tools (Google Ads, Facebook, Instagram).
- Updates to This Notice
We reserve the right to update this Privacy Notice from time to time. Updates will be published on our website or notified via email. Continued use of our services after updates constitutes acceptance of the updated terms and conditions.
- Contact Us
For questions or to exercise your PDPA rights:
Data Protection Officer (DPO)
Zero Developments Co., Ltd.
124/6 Bangtao Place, Cherngtalay, Phuket, Thailand
Email: info@thezerophuket.com
