With over a decade spent shaping exceptional journeys for high-net-worth clients in real estate, hospitality, and luxury travel, Amy Merrutia-Judge has built a career on delivering nothing less than five-star service. Originally from the UK and now permanently based in Phuket with her young family, Amy brings a distinctive blend of professionalism, empathy, and international expertise to her work.
Amy’s background spans award-winning roles with some of the UK’s best-known names in property and hospitality. At Barratt London, she managed the full client experience for flagship developments, overseeing everything from handover inspections and design consultations to resolving issues for discerning overseas investors. Her dedication to raising standards was recognised with multiple customer service and team excellence awards.
Her experience in fine interiors and after-sales service is complemented by years in luxury events, where she orchestrated VIP experiences at venues like Kensington Palace, The Royal Albert Hall, and even for royalty at the Dubai Equestrian Club. Amy is no stranger to anticipating the needs of the world’s most demanding guests and is known for creating seamless, memorable moments at every touchpoint.
In recent years, Amy has channelled her passion for travel and connection into Travel Smart Amy, her boutique concierge agency crafting bespoke holidays and experiences for clients across Thailand and the UK. She seamlessly coordinates every detail of a luxury getaway or ensures a smooth handover for a premier property, she thrives on building lasting relationships and exceeding expectations.
Behind the professional accolades is a genuine love for people, culture, and life by the beach. Now settled in Phuket with her husband and three young children, Amy has returned to the industry she loves, bringing her rich skill set to a forward-thinking The Zero Phuket as Customer Success Manager.
Contact Amy with any questions about The Zero Phuket projects you may have.
